With Otto logo

Receipt and bill capture for practices on Xero

Otto reads each document and suggests account codes from how you've coded that client's bills from the same supplier.

You check each document, then publish it to the client's Xero organisation with the line items and the original attached. Nothing reaches Xero until someone in your practice has reviewed it and clicked Publish.

Otto learns one client at a time. His suggestions draw on the bills you've published through Capture for that client, including any changes you made in review. Bills already in Xero from before you connected the client aren't part of that history, so it builds up as you publish. For a supplier the client hasn't used before, he suggests a code from the document alone. He does the same where he isn't sure he has matched the right contact.

Built by a practice, for practices

We run an accounting practice, and our clients are on Xero. We tried a lot of receipt capture tools, and none had the mix of features and pricing that worked for our clients. The small rough edges added up too, using them day in, day out.

So we built Otto Capture around the jobs that took our time. Clients send documents without creating an account. Missing receipts are chased from one list, not a spreadsheet. And every line is read and given a suggested code from that client's own history.

From a client's document to Xero

  1. Your client sends a receipt or bill by email, through their submission page, or on WhatsApp.
  2. Otto reads it, line by line, matches the supplier to one of the client's Xero contacts, and suggests an account code and tax rate for each line.
  3. Someone in your practice checks it and changes anything that needs it.
  4. You click Publish, and it arrives in the client's Xero organisation with the original attached.

Otto publishes bills and sales invoices to Xero, and the credit notes against both.

Line items and coding

Each line item you've reviewed becomes a line on the bill or invoice in Xero, with its account code and tax rate. If the client uses tracking categories, you set them on each line during review, and they publish with it. Otto doesn't suggest tracking categories.

The state it arrives in

You choose the state each client's bills and sales invoices arrive in: Draft, Awaiting approval, or Awaiting payment, and you can change it for a single document during review.

The original document

Otto attaches the original document to the bill, invoice, or credit note in Xero, up to 10 MB. Where Xero won't take the file type, such as an iPhone photo saved as HEIC, Capture attaches a converted copy instead. Each bill and sales invoice also carries a link back to the document in Capture.

Contacts

Otto matches the supplier or customer on each document to the client's Xero contacts. He remembers which contact you published each supplier name against, for that client. Where a name doesn't match a Xero contact exactly, he uses that to match the next document. If the contact isn't in Xero yet, you can create it during review, and Capture adds it to Xero when you publish.

Foreign currency

How a foreign currency document reaches Xero depends on the client's Xero plan, because multi-currency isn't on every plan. Capture asks Xero what the organisation can do, and offers only what it can.

  • On a plan with multi-currency, you can publish the document in its own currency, adding that currency to Xero during review if it isn't there yet. Or you can convert it to the currency of the account it was paid from, so the bill is recorded in the currency that cleared and is easier to reconcile.
  • On a plan without it, you convert the document before publishing.

To convert, enter the total the client was actually charged. Otto restates every line at that rate and puts anything left over from rounding on the most suitable line, so the lines add up to your total exactly. He also compares your total with the market rate on the document's date. If it's well out, he asks you to check it before applying, which catches a mistyped figure.

Chasing missing receipts

For clients on Xero, Capture turns the payments you have no paperwork for into a list the client answers.

  1. Export the client's Uncoded statement lines report from Xero as a CSV, and upload it on the client's Missing receipts tab. Capture checks the bank accounts in the file against the client's Xero organisation before it stores anything.
  2. Exclude the payments the client doesn't need to explain, such as salaries or transfers between their own accounts. Every other payment goes on the list, and anything you exclude stays excluded when you import next month's report.
  3. Share the client's link, when and how it suits your practice and the client. Capture doesn't contact the client, so it fits the way you already work with them.
  4. Your client opens the link on any device, with no login, and answers each payment with a receipt, a short note, or both.
  5. Receipts go into that client's review queue like any other document, with the note alongside when you review it. You can see which payments are still waiting for an answer.

The link can go to whoever can find the receipts. That might be several people at the client, such as the people who hold the company cards. Your contact at the client can pass it on, or you can send it to each person yourself. Anyone with the link can see the date, description, amount, and bank account of each payment on the list, and your admins can replace the link or switch the page off at any time.

Capture reads only the file you upload. It doesn't read bank transactions through the Xero connection, and it doesn't reconcile anything in Xero. Importing and preparing lists costs nothing extra. The full steps are in the step-by-step guide to missing receipts.

Connecting a client's Xero organisation

Each client in Capture connects to one Xero organisation. You add the client, choose Xero, and pick the organisation on Xero's own authorisation screen.

Capture then brings across what Otto needs to code and publish: contacts, the chart of accounts, tax rates, currencies, and tracking categories. If you add an account code in Xero later, refresh the client's data in Capture to bring it across.

You can also start from the Xero App Store. Capture signs you in with your Xero login and fills in what it can.

Permissions, and everything Capture brings across, are covered in Otto Capture's Xero guide.

How clients send documents

Each client has its own email address, submission page, and WhatsApp invite link. You choose which of them to give the client, so they use the routes that suit them and your practice.

  • Email: the client forwards or sends documents to their own address.
  • Submission page: they upload files from any device.
  • WhatsApp: they send a photo after joining through the invite link.

Whoever holds the receipts uses the route that suits them. They don't create an account or install anything, and you don't register them in advance. You can also upload files yourself. Everything arrives in the same review queue, whichever way it's sent. There's more on each route on the Otto Capture page.

What it costs

Otto Capture is priced per client, per month, on three tiers, and each client sits on whichever tier costs least for what it published that month.

Small

£9per client, per month

Included published documents
Up to 50
Each extra document
18p

Medium

£15per client, per month

Included published documents
Up to 125
Each extra document
12p

Large

£29per client, per month

Included published documents
Up to 350
Each extra document
8p
  • No documents, no charge.
  • Always the cheapest tier.

Prices exclude VAT. Full pricing is on the Otto Capture page.

Try it on your busiest Xero client

Pick the Xero client whose paperwork takes longest each month. Connect them, send in a week of their receipts and bills, and review them with every line already read and a code suggested. Then send their missing receipts link instead of this month's spreadsheet.

Otto Capture is available to UK accounting and bookkeeping practices, and it's free for 30 days.

Find Otto Capture on the Xero App Store